Custom Orders 2

100% Hand-Painted

• All our artwork is 100% original and hand-painted. There are no prints—each piece is one-of-a-kind and made just for you.

Materials

• High-quality canvas, designed for artists.
• Finest oil and acrylic paints.

Packing

• For small stretched or framed artworks
  Smaller pieces are packed flat in sturdy, well-protected cardboard boxes. We use strong support materials and padding to make sure your artwork stays secure during transit.
• For large stretched or framed artworks
  Larger pieces are shipped in custom-built wooden crates for extra protection—especially during international shipping. We use advanced packaging techniques and high-quality materials to keep your artwork firmly in place throughout the journey.
• For rolled (canvas-only) artworks
  Canvas-only pieces are gently rolled and shipped in durable protective tubes. This method offers excellent protection and helps reduce shipping costs. Once received, you can have the canvas stretched or framed locally.

For framed oil paintings, our professional framers stretch each canvas onto solid wooden stretcher bars and mount it into your selected frame. Heavy-duty hanging hardware is also installed, so your artwork arrives ready to hang right out of the box.

At Huesartlab, we use top-tier packaging materials and the latest packing techniques to ensure your artwork reaches you in perfect condition—no matter where you are in the world.

Order Preparation

Every piece is hand-painted by our skilled artists, which takes about 1-2 weeks. During this time, you’ll receive progress updates—including photos and videos—so you can request any changes to colors or details before it ships. Once confirmed that there are no modifications or adjustments, we will process the order and arrange for shipping within 1-2 days. We want you to love it, and won’t send it out until you’re fully happy with the result!

Shipping

Once your artwork is finished and approved, we’ll ship it using trusted carriers like FedEx, DHL, or UPS. Delivery usually takes 3–7  business days, depending on your location. For extra care, some orders may ship via specialized art couriers.

• Each oil painting is carefully hand-painted to closely match the original image, with great attention to detail and accuracy.
• We’ll share photos and videos of the process, and only ship your artwork once you're fully satisfied. Plus, our 30-day satisfaction guarantee lets you shop with confidence.

Your satisfaction is our priority. If you're not happy with your purchase, you can return eligible items within 30 days of delivery for a full refund.

If your artwork arrives damaged, we’re truly sorry. Just send us your order number and a photo of the damage—our team will handle the courier and send you a replacement within a few days, free of charge.

To request a return or exchange, simply reach out via email. We’re here to help!

We offer custom sizes and photo-to-painting services. Whether you want a piece in a specific size, a reproduction of an artwork not shown on our site, or a painting from our collection with custom changes, our skilled artists can hand-paint it for you. Just contact us via email or WhatsApp, and we’ll get back to you with a quote within 24 hours.